Same-day departure? Family emergency abroad? Missed your original flight and need to get on the next one out? Our 24/7 desk specialises in time-critical bookings — at any hour, on any day of the year.
Urgent travel is our bread and butter. When you ring, the agent will treat your call as time-critical: searching available seats on the soonest departing flights, reading fare options aloud, and ticketing immediately on your authorisation.
Honest expectation-setting: Urgent fares are typically higher because last-minute inventory is priced by the airline. We cannot guarantee a seat will be available on any specific flight, and any applicable service fee is quoted before you pay.
Tell the agent straight away that it's urgent — they'll prioritise real-time inventory searches.
Full names (as on passport), dates of birth, passport numbers, and a valid email speed things up.
The agent will name the soonest viable options, total prices (including any service fee), and fare rules.
Once you authorise payment, the ticket is issued and e-tickets land in your inbox within minutes.
Our urgent desk is staffed around the clock — including nights, weekends, and bank holidays.
📞 080 8501 0080Some airlines offer specific bereavement or compassionate fares; most do not, or offer them only on certain routes. Our agent can check which airline on your preferred route offers such a fare and what documentation (e.g. proof of bereavement) the airline requires. This is controlled entirely by the airline, not by us.
Urgent last-minute tickets often carry strict fare rules (non-refundable or partially refundable). The agent will state the fare rules before you confirm payment. See our Refund Policy for full details.
Yes. If you're calling from overseas after a disruption, give the agent your current location and the airline of your cancelled ticket — we can liaise with the airline's trade desk and look at rebooking options or alternative carriers.